Terms of Service

Last updated: 15 January 2026

1. About these Terms

These Terms of Service ("Terms") form a legally binding agreement between you and Syntezos AI ("we", "us", "our"), a company registered in England and Wales under company number [to be inserted], with its registered office at Fenchurch Street 175, LS1 5AT Leeds, United Kingdom. They govern access to our website, our software-based analytics tools and any related services (together, the "Platform").

2. Eligibility

You may use the Platform only if you are at least 18 years old, have the legal capacity to enter into a binding contract, and are not prohibited from using financial or digital-asset services under the laws of your country of residence. We may request evidence of identity or residence at any time.

3. Accounts and security

You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. You must notify us without undue delay if you suspect unauthorised access. You must provide accurate information when registering and keep it up to date.

4. Nature of the service

The Platform provides automated monitoring of digital assets, foreign exchange pairs and equities, together with informational dashboards, scenario tools and risk-control settings. Unless expressly stated in a separate written agreement, the Platform does not provide personal investment advice, portfolio management or a custody service, and nothing displayed on it is a recommendation to buy, sell or hold any instrument.

5. Risk acknowledgement

You acknowledge that trading in cryptoassets, foreign exchange and securities involves a substantial risk of loss, including the loss of your entire capital. Prices can move rapidly and unpredictably. Model outputs, projections and calculator figures are illustrative only and are not forecasts or guarantees of profit. You remain solely responsible for your own investment decisions and should read our Risk Disclosure before using the Platform.

6. Fees

Any fees applicable to a subscription or service tier will be displayed before you confirm a purchase. Fees are exclusive of VAT or other taxes where these apply, which will be shown separately. We may change our fees on reasonable notice, and changes will not affect a paid period already in progress.

7. Acceptable use

You must not misuse the Platform. In particular, you must not attempt to access systems or data you are not authorised to use, introduce malicious code, scrape content at scale, reverse engineer our software except where the law permits, or use the Platform to breach any applicable law, including financial promotion, sanctions and anti-money laundering rules.

8. Intellectual property

The Platform, including its software, design, trademarks, text and data compilations, is owned by Syntezos AI or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to access the Platform for your personal or internal business use in accordance with these Terms.

9. Third-party services

The Platform may link to or rely on third-party data feeds, payment processors, brokers or exchanges. We do not control these services and are not responsible for their availability, accuracy or conduct. Your use of them is subject to their own terms.

10. Disclaimers

To the fullest extent permitted by law, the Platform is provided "as is" and "as available". We do not warrant that it will be uninterrupted, error-free or that data will be complete or timely. Market data may be delayed.

11. Limitation of liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under English law. Subject to that, we are not liable for trading losses, lost profits or indirect or consequential loss. Our total aggregate liability for any claim arising from the Platform is limited to the fees you paid to us in the twelve months preceding the claim.

12. Suspension and termination

We may suspend or terminate your access if you breach these Terms, if required by law, or if we reasonably suspect fraud or misuse. You may close your account at any time by contacting us. Provisions that by their nature should survive termination will do so.

13. Changes to these Terms

We may amend these Terms from time to time. We will publish the updated version on this page and revise the "Last updated" date. Where a change is material, we will give you reasonable advance notice. Continued use of the Platform after the effective date constitutes acceptance.

14. Governing law and disputes

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, save that you may bring proceedings in the courts of your place of residence where mandatory consumer protection rules so require. We encourage you to contact us first so that we can try to resolve any complaint informally.

15. Contact

For questions about these Terms, write to us at [email protected] or call +44 20 7946 8789.